Privacy Policy

1. Information We Collect

• Account information: email address and name, provided via Clerk authentication.
• Appeal metadata: insurance type, insurer name, claim description, and your name as it appears on your policy.
• Usage data: number of appeals generated and subscription status.
• Payment information: processed securely by Stripe. We never see or store your card details.

2. Information We Do NOT Store

Your denial letter text is processed to generate your appeal letter and is immediately discarded. We do not store, log, or retain the contents of your insurance denial letters.

3. How We Use Your Information

• To provide and improve the Overturn service
• To process payments via Stripe
• To authenticate your account via Clerk
• To send service-related communications

4. Data Sharing

We do not sell your personal information. We share data only with the following service providers:

• Clerk (authentication)
• Stripe (payment processing)
• Supabase (secure database storage)
• Anthropic (AI generation — denial letter content is sent to Anthropic’s API for processing and is subject to Anthropic’s privacy policy)

5. Data Security

Your data is stored securely using industry-standard encryption. We use Supabase with row-level security to ensure users can only access their own data.

6. Your Rights

You may request deletion of your account and associated data at any time by contacting us. You may export your appeal letters from your dashboard at any time.

7. Cookies

We use essential cookies for authentication only. We do not use tracking or advertising cookies.

8. Children's Privacy

Overturn is not intended for users under 18 years of age.

9. Changes to This Policy

We may update this policy at any time. We will notify users of material changes via email.

10. Contact

For privacy questions, contact us at farisman@icloud.com